Frequently Asked Questions

Our two primary services are Managed IT Services and Security Services. We provide comprehensive IT management to ensure your systems run smoothly and securely, and robust security solutions to protect your business from cyber threats.

In addition to our primary services, we offer a wide range of IT solutions including Cloud Services, Network Management, Server Management, IT Consulting and Strategy, DevOps Services, Business Intelligence and Analytics, Hardware Management, Email and Communication Services, VoIP and Telephony Services, Virtualization Services, Mobile Device Management, and Data Management.

We help businesses overcome various IT challenges such as managing complex IT infrastructures, ensuring data security and compliance, optimizing IT costs, enhancing productivity through technology, and supporting remote and mobile workforces. Our services are designed to address your unique pain points and support your business growth.

Our core services include Managed IT Services, Security Services, Cloud Services, Network Management, and IT Consulting. These services are the foundation of our offerings, providing comprehensive support to ensure your IT environment is secure, efficient, and scalable.

Secure Nerds stands out through our personalized approach, combining local, high-touch IT service with the resources of a national network. We build real partnerships with our clients, understanding their unique needs and goals. Our team of experts is dedicated to providing proactive solutions, ensuring your IT operations run smoothly and securely.

We maximize responsiveness through our 24/7 help desk and dedicated support teams. Our proactive monitoring and management tools enable us to detect and address issues before they impact your business. With Secure Nerds, you can expect prompt and effective support whenever you need it.

We serve a diverse range of industries including healthcare, education, finance, manufacturing, transportation and logistics, non-profits, and more. Our industry-specific expertise allows us to tailor our services to meet the unique challenges and regulatory requirements of each sector.

We employ a multi-layered approach to data security, including firewall management, intrusion detection and prevention, endpoint security, data encryption, and regular security audits. Our security services are designed to protect your sensitive information from threats and ensure compliance with industry standards.

Yes, we offer comprehensive solutions to support remote workforces, including secure VPN setups, cloud services, mobile device management, and collaboration tools. Our services ensure that your remote employees have secure and reliable access to the resources they need.

Our IT consulting services are effective because we take the time to understand your business goals and challenges. We provide strategic advice and develop customized IT roadmaps that align with your objectives, ensuring that your technology investments drive growth and efficiency.

In the event of an IT emergency, our 24/7 help desk and support teams are ready to respond immediately. We have robust incident response plans in place to quickly address and resolve issues, minimizing downtime and disruption to your business.

We work with a variety of businesses, including sole traders, small and medium-sized businesses, enterprises, and non-profit organizations. Our services are scalable and can be tailored to meet the specific needs of any business, regardless of size or industry.