Industries · Plumbing
Secure Nerds provides managed IT to Australian plumbing businesses, focused on after-hours call flow so emergency jobs reach a person, invoicing from the van, and job records that stay backed up. The complete package costs from $1,000 per month for up to five users, with onsite visits across South East Queensland charged separately.
Most of your team is in a van and most of your revenue starts with a phone call. The technology that matters is the phone system, the job software and the devices that have to work in someone else’s house at seven in the morning.
What changes
Generic managed IT assumes everyone sits at a desk on a company laptop. For most of our clients almost nothing about that is true.
After-hours diverts and ring groups configured so an urgent call reaches a person rather than a mailbox. This is the single highest-value thing we set up for plumbers.
Devices and connectivity set up so quotes and invoices go out from site, which is the difference between getting paid this week and next month.
Compliance certificates, job photos and supplier invoices filed somewhere backed up and searchable, rather than spread across three people’s phones.
The package
What you get doesn’t change by industry. How it’s configured does — and that is most of the value.
$1,000/month
For businesses up to 5 users. Larger teams are quoted on the same basis — nothing gets unbundled.
Get a quote →Prices exclude GST. No setup fee, no lock-in contract.
Sector questions
The package is sized for businesses up to five users, so no — that is exactly who it is built for. Small trades are the ones most likely to have no backups and no email protection at all.
Yes. Numbers port across as part of the phone setup, so anything on your vans and signage keeps working.
Both. Most things are solved remotely and quickly. Around Brisbane, the Gold Coast, the Sunshine Coast, Ipswich, Logan, Moreton Bay and Redland we attend site, and we attend in the other capitals too.
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Plumbing
Tell us how your team works and what you’re running now. We’ll come back with a scope and a price in writing.