Perth · Service area
Secure Nerds provides managed IT support in Perth with onsite attendance across the CBD and metro. The complete package costs from $1,000 per month for up to five users. Security monitoring runs 24/7 regardless of time zone, while the help desk operates business hours AEST, which is two hours ahead of Perth.
Perth runs two hours behind the eastern states, which is exactly why the split between our help desk hours and the 24/7 security operations centre matters here. Security monitoring doesn’t care what time zone you’re in.
Around Perth
These are the areas we reach by road rather than by remote session.
The city, West Perth, Subiaco, Osborne Park and the metropolitan corridor.
Our help desk runs business hours AEST, so late-afternoon Perth issues can fall outside it. We agree how that’s handled up front rather than leaving you to discover it.
The SOC watching for intrusions is genuinely 24/7 and unaffected by the time difference.
Coverage
Perth CBD, West Perth, East Perth, Northbridge, Subiaco, Leederville, Osborne Park, Balcatta, Malaga, Welshpool, Canning Vale, Fremantle, Joondalup and the Perth metropolitan corridor.
From $1,000 per month for up to 5 users, ex GST
Perth questions
Honestly, it means our afternoon ends before yours does. We’re upfront about it and agree arrangements for late-day coverage when you sign on, rather than advertising hours we don’t keep. Security monitoring is unaffected — the SOC runs 24/7.
Yes, Perth is one of the six capitals where onsite attendance is available.
For the large majority of issues, yes — a remote session is identical wherever it is run from. Distance only matters for hardware, cabling and moves, which is what the onsite attendance covers.
Last updated
Perth
Tell us how many staff you have and what you’re running now. We’ll confirm what we can deliver on site and put the scope and price in writing.