Coverage

Where we work, and how we get there.

Secure Nerds provides managed IT across Australia from a Brisbane base. Technicians attend site in Brisbane, Sydney, Melbourne, Perth, Adelaide and Canberra plus South East Queensland; Hobart, Darwin and regional Australia are supported remotely. The complete package starts at $1,000 per month for up to five users.

Australia is a big place to promise a technician. So we publish exactly which cities we attend in person and which we manage remotely, rather than listing every capital on a map and hoping the question never comes up.

OnsiteSix capitals + SEQ
Remote managedHobart, Darwin, regional
Complete package from$1,000 / month
Based inBrisbane, working nationally

The map

Onsite versus remote, stated plainly.

Hover a city to see where it sits. Onsite means a technician attends; remote managed means everything except the site visit.

Secure Nerds coverage across Australia: onsite in Brisbane, Sydney, Melbourne, Perth, Adelaide and Canberra; remote-managed in Hobart and Darwin.BrisbaneSydneyCanberraMelbourneAdelaidePerthDarwinHobart
Onsite attendance available Remote managed only

Around Brisbane we also attend site across the Gold Coast, Sunshine Coast, Ipswich, Logan, Moreton Bay, Redland.

Onsite attendance

Cities and regions we attend in person.

Site visits are charged separately; most issues are resolved remotely before a visit is needed at all.

Remote managed

Where we support you without attending.

We have no technicians in Tasmania or the Northern Territory and do not claim otherwise. Everything except physical work is identical.

Coverage

Not sure if we reach you?

Tell us where you are based and we will say plainly whether that is onsite or remote, before you commit to anything.